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Emilia Thomas
Recruitment Consultant
A great opportunity for a junior candidate who is eager to learn and looking to work within a growing team at an international property consultancy. *6 Months FTC*.
Our client runs a number of software applications, some proprietary and others which have been developed in-house. Use of these systems and their integration is hindered by the quality of existing data, which has led to the decision to create a dedicated data management team which will take responsibility for primary data entry on our CRM, workflow and property systems, and provide reporting and support services to the firm as a whole. The on-boarding team is now responsible for ensuring that client due diligence checks have been undertaken and our compliance procedures follow good practice.
The role:
Data management will be the main part of this role but it may also encompass providing cover for application support, working with our existing business/data analysts, and ad-hoc assistance to users who have data handling requirements. You will be joining the newly formed on-boarding team to assist in the remediation of client data, where they are reviewing pre-existing client records and making sure that due diligence has been undertaken and recorded for all on-going client relationships.
The job will frequently involve reviewing data for consistency and identifying instances where queries need to be raised with the owners or originators of data so members of the data management team will need to have good communications skills and the confidence to challenge others throughout the firm where data shortcomings are identified. A major part of this task concerns the internal accounting systems and client records, and will require working with the in-house Sesame application and Microsoft Dynamics CRM, and Compliance Catalyst from Bureau van Dijk, an online client due diligence system, as well as other externally referenceable data sources such as Companies House, corporate websites and business gazetteers.
Expected outputs include producing reports of data anomalies for the partners and administrators and assisting them with the task of correcting or discarding existing records, as well as acting as gatekeepers to ensure any new information being entered is accurate.
Another part of the role concerns property data, where there is a requirement to review and clean address data to ensure consistency. As such, a good knowledge of UK geography is an advantage, as would be any experience of working with the Royal Mail PAF (albeit they do not currently subscribe to any PAF application/service). You will be responsible for ensuring that the on-boarding process for new clients and jobs is conducted efficiently and in compliance with all the firm's legal, professional and financial compliance requirements, notifying any concerns to the risk & compliance manager with whom you will be working closely.
The on-boarding team has been created at the same time as we are increasing our investment in IT systems, processes and support. The overall aim is to build structured, efficient workflows that have compliance and QA built into every step. Many of these processes are currently poorly defined and the onboarding team has an important role in formulating these processes and will then be responsible for documenting them, assisting others in the firm to understand those processes and monitoring compliance.
Core requirements:
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attention to detail and commitment to accuracy
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logical and methodical approach to data
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process driven
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ability to produce clear, simple reports
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understanding of corporate structures, the requirements of anti-money laundering checks, KYC and other aspects of client due diligence
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awareness of GDPR requirements
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familiarity with QA processes
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ability and confidence to communicate with all members of the firm, whether in person, in writing or over the telephone
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good awareness of UK administrative and postal geography, to ensure accurate recording of property addresses
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ability to document processes and create clear written guidance for others
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flexibility to adopt new systems and processes as we acquire or develop new software and improve our workflow management to embed compliance and QA
Useful attributes:
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good understanding of Microsoft Excel and core functions within this software, particularly:
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logical functions
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lookup and reference functions
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date & time functions
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text functions
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data validation rules
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conditional formatting
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familiarity with relational databases and, in particular, experience of SQL (Microsoft SQL Server Management Studio)
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experience of Royal Mail Postal Address File application(s)
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experience of Microsoft Dynamics as a CRM management system
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knowledge of basic accounting principles
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use of requirements tracking or project management tools
Job Details
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